Shipping Policy
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Estimated Delivery Time
We currently ship within the United States.
Estimated delivery time:
Standard Shipping: 7–15 business days
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Please note that delivery times are estimates and may vary due to weather, customs, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
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You can also track your order anytime on our Track Order page.
Delays
While we strive to deliver every order on time, unexpected delays may occur due to circumstances beyond our control.
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We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your order.
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Tailvo is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.
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Our support team will work with the shipping carrier to find the best possible solution.
Contact Us
If you have any questions about shipping, please contact our support team through our Contact Us page.